Terms & Conditions

1. Agreement to these Terms

These Terms & Conditions (“Terms”) govern your access to and use of roofroofrenewal.com, its location and franchise sub-sites, forms, scheduling tools, and other online services that link to these Terms (collectively, the “Site”). By using the Site, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Site.

You must be at least 18 years old and legally able to enter into these Terms. If you use the Site for a company or other organization, you represent that you have authority to bind it.

2. Roof Roof Renewal and franchise locations

The Site is operated for the Roof Roof Renewal brand by Roof Roof Franchisor LLC. Roofing and property services may be offered by a company-owned operation or by an independently owned and operated franchisee. Franchisees are separate legal businesses, not agents, employees, partners, or joint venturers of Roof Roof Franchisor LLC except as expressly stated in a written agreement.

The local provider identified in your estimate, proposal, invoice, or service agreement is responsible for the services it performs, its employees and subcontractors, local licenses, pricing, and contractual obligations. Nothing on a location page changes the legal independence of a franchisee.

3. Permitted use of the Site

You may use the Site for lawful personal or business purposes related to learning about our services, contacting a location, requesting an inspection or estimate, or exploring a franchise opportunity. You may not:

• Interfere with the Site, its security, servers, or networks.
• Attempt unauthorized access, scrape the Site at unreasonable volume, introduce malicious code, or use automated means that burden the Site.
• Impersonate another person, submit false information, infringe another party’s rights, or use the Site for unlawful, fraudulent, or abusive purposes.
• Copy, modify, distribute, sell, or exploit Site content except as these Terms or law permit.

We may suspend access or take appropriate action when we reasonably believe use violates these Terms or threatens the Site or another person.

4. Online inquiries, inspections, and estimates

A form submission, appointment request, price example, calculator result, or preliminary estimate is an invitation to discuss services, not a binding offer or contract. Availability depends on service area, roof type and condition, access, weather, staffing, licensing, and other project factors.

Final scope and pricing require review by the responsible local provider and may require an on-site inspection. Unless a signed writing says otherwise, online prices and examples exclude repairs, unusual access, permits, taxes, structural work, remediation, or conditions not reasonably visible before work begins.

5. Roofing services and suitability

Roof rejuvenation, coating, washing, sealing, repair, and related services are not suitable for every roof. Existing leaks, structural movement, saturated insulation, failing decking, installation defects, advanced material deterioration, code issues, or hidden conditions may require different work or replacement.

Descriptions on the Site are general information and are not engineering, architectural, insurance, code-compliance, or legal advice. Performance and useful life vary with existing condition, material, preparation, installation, climate, exposure, maintenance, and events after service. A service does not make a structurally unsound roof sound or prevent every future leak or weather-related loss.

The signed proposal or service agreement governs access, preparation, exclusions, change orders, payment, cancellation, completion, care instructions, and other project-specific obligations.

6. Warranties and claims

Any product or workmanship warranty applies only when included in a written warranty or service agreement issued for the project. Warranty duration, coverage, exclusions, maintenance requirements, transfer rules, claim procedures, and remedies vary by service and location.

Website references to potential savings, added service life, warranty periods, environmental attributes, or product performance describe eligible projects or available programs and are not a promise that every property will receive the same result. The written project documents control if they conflict with general Site content. Manufacturer warranties, if any, are provided by the manufacturer under its own terms.

7. Calls, texts, and email

By giving us contact information, you authorize Roof Roof Renewal and the location assigned to your request to contact you about that request, appointment, estimate, service, warranty, or franchise inquiry. When you provide separate marketing consent, communications may include calls, emails, SMS, or MMS using automated dialing or messaging technology where permitted by law.

Consent to marketing is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out of marketing texts and HELP for help. Use an email unsubscribe link or ask us to stop marketing calls. You are responsible for providing a number you control and notifying us if it changes.

8. Intellectual property

The Site and its text, photographs, video, graphics, logos, service marks, software, layouts, and other content are owned by Roof Roof Franchisor LLC, its affiliates, franchisees, licensors, or content providers and are protected by intellectual-property laws. We grant you a limited, revocable, nonexclusive, nontransferable right to access the Site for its intended purpose. No other license is granted.

You may print or save a reasonable copy for personal reference. You may not remove notices, use our marks without written permission, frame the Site, create derivative commercial content, or imply endorsement or affiliation.

9. Photos, reviews, and other submissions

You retain ownership of content you submit. You represent that you have the right to provide it and that it is accurate, lawful, and does not infringe another person’s rights. You grant us and the relevant service provider a nonexclusive, worldwide, royalty-free license to host, reproduce, and use submissions as needed to respond, evaluate a property, provide services, maintain records, or operate the Site.

We will not use a customer’s name, testimonial, or identifiable project images in public marketing solely because they were submitted through an inquiry form; public promotional use requires any permission required by law or the applicable agreement.

10. Third-party services and links

The Site may link to maps, financing providers, social networks, manufacturers, review platforms, or other third parties. Their sites and services are governed by their own terms and privacy practices. We do not control and are not responsible for third-party content, availability, security, or conduct. A link does not necessarily mean endorsement.

11. Website availability and disclaimer

We work to keep Site information useful and current, but errors, interruptions, or outdated material may occur. To the fullest extent permitted by law, the Site is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, title, or noninfringement. We do not warrant uninterrupted or error-free operation.

This Section concerns the Site. It does not eliminate an express written project warranty or any consumer right that cannot lawfully be waived.

12. Limitation of liability

To the fullest extent permitted by law, Roof Roof Franchisor LLC and its affiliates, officers, employees, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of or inability to use the Site. Their aggregate liability for a Site-related claim will not exceed the greater of $100 or the amount you paid directly to Roof Roof Franchisor LLC for use of the Site during the six months before the claim.

This limitation does not apply where prohibited by law and does not determine a local provider’s liability under a signed service agreement. Some jurisdictions do not allow certain exclusions, so parts of this Section may not apply to you.

13. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Roof Roof Franchisor LLC and its affiliates from third-party claims, damages, and reasonable costs arising from your unlawful misuse of the Site, your infringement of another person’s rights, or content you submit in violation of these Terms. This obligation does not apply to the extent a claim results from our own negligence or misconduct.

14. Governing law and disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except that mandatory consumer protections in your home jurisdiction continue to apply. Before filing a Site-related claim, you and Roof Roof Franchisor LLC agree to make a good-faith attempt to resolve it by written notice describing the issue and requested resolution.

Unless applicable law requires otherwise, a dispute concerning the Site that cannot be resolved informally must be brought in the state or federal courts located in Pinellas County, Florida, and each party consents to their jurisdiction. Disputes concerning roofing work, payment, warranties, or a local provider are governed by the signed project agreement and applicable local law.

15. Changes, availability, and severability

We may update the Site or these Terms. The effective date identifies the current version. Changes apply prospectively when posted unless law requires additional notice. We may modify or discontinue Site features without liability.

If a provision is found unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will remain in effect. Failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy and any applicable written project agreement, contain the relevant agreement for their respective subjects.